Shipping policy

Shipping Policy

Processing Time:
All orders are made to order. Please allow 3–5 business days for your item to be prepared before it ships.

Shipping Time:

  • Standard shipping: 5–10 business days (within your country)

  • International shipping: 10–20 business days

Shipping Costs:
Shipping is calculated at checkout. Free shipping may apply for orders over a certain amount (if applicable).

Order Tracking:
Once your order ships, you will receive a tracking number via email so you can monitor your package.

Custom Orders:
Since all products are personalized, we cannot accept returns or exchanges unless the item is defective or damaged in transit.

Questions:
If you have any questions about your order, please contact us at support@shopfeelthefrequency.com and we’ll be happy to help.